HMRC issues guidance on QR code scam

HMRC routinely updates its guidance on known scams that attempt to trick individuals into divulging personal information. Another variation involving QR codes has appeared in recent weeks. What is HMRC advising?

HMRC issues guidance on QR code scam

HMRC has confirmed that it will not send a QR code to a taxpayer so if anyone receives a demand for payment with a QR code, it is a scam.

However, a QR code presented to a taxpayer when logged into their HMRC account is genuine. The taxpayer can simply scan the QR code with a mobile device, which will open their online banking account and prepopulate the payment details. The payment details displayed on their mobile banking platform should mirror those shown in their HMRC online account. 

Unfortunately, as HMRC attempts to offer more payment options, new attempts to defraud taxpayers will be made. Everyone should always check whether any communication from HMRC requesting payment or personal information is genuine. Further information can be found here


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